Shipping Policy

At Sports Replay - Sports Excellence, we will try to have your order shipped within 36 hours if the order is placed Monday through Thursday, or by Wednesday if you place it Friday through Sunday.  Please allow 3 to 10 business days for your order to ship.  Shipping times due vary depending on destination, most packages ship within 7 days across Canada.  All orders shipped to Canadian destinations are shipped ground with UPS, Purolator or Canada Post.

* If your order is marked as delivered but there's no sign of the package, wait at least 3 business days. Sometimes couriers mark an item as delivered before the delivery attempt is made. After waiting, reach out to our team at info@sportsreplay.ca to resolve the issue.

*Packages that do not have extra shipping protection will follow the standard claims policy of the shipping courier which can take additional time and the final decision is up to the discretion of the courier. This includes packages that are marked as delivered but seem to be missing, the final decision is up to the discretion of the courier.

*FREE SHIPPING OVER $100: Eligible orders that total $100.00 or more before tax are eligible for free ground shipping within Canada.

*Certain items will not be eligible I.E. Oversize items such as: (Bikes, Chest Protectors, Hockey or Lacrosse Sticks, Wakeboards, Water Skis, Wheel bags, Scooters, Goalie Pads, Skis, Snowboards, or any other large items). This is a ground service that takes 2-12 business days depending on your location. 

*Certain rural locations that cost too much to ship to are unfortunately also exempt from free shipping. You may be contacted by staff for additional shipping charges.

All other Shipping Costs are based on a Calculated Rate system. When making a purchase through Sports Replay, the Canada Post shipping calculator is used to determine the total cost of shipping based on the weight/size of the item and the distance it has to travel. Sports Replay also offers an 'In Store Pick-up' option for residents of British Columbia who would like to skip the shipping and pick it up themselves from our store.

Shipping zones:

CANADA: AB, SK, MN, ON AND YK

Canada (5 of 13 provinces)

Canada Post
Discounted rates from Shopify Shipping
Calculated at checkout

CONTINENTAL USA

United States

Canada Post
Discounted rates from Shopify Shipping
Calculated at checkout

EASTERN CANADA: QC, NS, NB, NF, PEI, NWT

Canada (6 of 13 provinces)

Canada Post
Discounted rates from Shopify Shipping
Calculated at checkout

WITHIN BC

Canada (British Columbia)

Canada Post
Discounted rates from Shopify Shipping
Calculated at checkout
In Store Pick-up

Please note:

** Some items carry additional oversized shipping charges.  These charges will be added to the base rate shipping charge and collect after the sale before item ships.  (Example: Bikes, Chest Protectors, Hockey Pants, Hockey or Lacrosse Sticks, Wheel bags, Goalie Equipment, Ski or Snowborad Boots, Skis, Snowboards etc.)